

Double-click the GoTo Opener application to launch it, then click Open when prompted by the web browser.


If the GoTo Opener application is already installed, then the web browser will automatically start the GoTo Opener app, which will then launch the GoToAssist Customer application (or install it again, if needed).If the GoTo Opener application is not installed (either first time joining or it was previously removed), then the GoToAssist Opener.exe or GoTo Opener.dmg file will automatically start downloading.We don"t recommend that customers do this if they frequently join support sessions, as they will lose the benefit of faster join times. Users attempting to log in after the end of life will be unable to access the application and will see a message instructing them to update or contact their administrator.Note: If you remove the GoTo Opener application at a later time, you'll need to go through the entire download process again. Users must update to the 64-bit version or begin using Work for Web to avoid a service disruption. The current (and last) 32-bit version is 7.16 and will reach End-of-Life on October 8, 2022. The 8x8 Account Settings application is for Non-X Series users only and is a mandatory supplemental application to continue having the ability to adjust Voicemail settings, Call Forwarding rules, E911, and more. Note for IT Admins: As of v 7.0, IT admins leveraging the EXE installer on Windows should consider updating firewall and antivirus rules since the Desktop application now features a new app file name and path on the disk. Minimum 1.5 Mbps down/up or better (broadband wired or wireless)įor a complete list of requirements, refer to the Technical Requirements.20 GB of available hard-disk space (64-bit).4 gigabytes (GB) RAM (64-bit) recommended minimum 2 GB RAM.

1.6 gigahertz (GHz) or faster 64-bit (圆4) processor 32-bit (x86) not recommended.*Click here for important information about Windows 7 support.
